Creating an Overdue Call Report Based on Next Call Time

1. Open the Overdue Call Report application.
2. In the Available Images list, select the Image you want to use for the report.
3. Click the Edit Icon.
   The Edit Image dialog box appears.
4. Click the How tab.
5. Under Overdue Based On, select the Next Call Time option.
6. In the Reference date/time boxes, click and and enter the date and time at which Remote Units are considered "overdue."
   
   For example: You may specify the reference date and time as:
       
   Depending on the option you have selected on the What tab, any single Remote Unit, Members of an Account, or all Remote Units with the next call time earlier than the reference date and time will be considered overdue and included in the report.
7. Click Print
   • If you have selected File on the Where tab, the Overdue Call Report status dialog box appears and your report is generated as you have specified under File Destination and File Type (on the Where tab).
   • If you have selected Printer or Both on the Where tab, the Print dialog box appears and you must go to Step 8.
8. Click OK.
   The report is either:
   • Sent to the printer
   -OR-
   • Sent to the specified printer and printed to the specified file.

• Related Topics
  • Creating an Overdue Call Report Based on Last Call Time